STIR – SHAKEN – Autodial

Securing Voice Communications with STIR/SHAKEN Protocols

Future-Proofing Voice Security with The Evolution of STIR/SHAKEN Protocols

In an era of increasing digital connectivity, voice communication remains a vital channel for businesses and individuals alike. However, the rise of robocalls and caller ID spoofing has eroded trust in phone calls, leading to a need for enhanced security measures. Enter STIR/SHAKEN, a groundbreaking framework that aims to combat fraudulent calls and restore confidence in voice communications. In this blog, we will delve into the world of STIR/SHAKEN and explore how it is revolutionizing the way we authenticate and secure phone calls. Benefits of STIR/SHAKEN

Combatting Caller ID Spoofing

One of the primary objectives of STIR/SHAKEN is to eliminate caller ID spoofing, a technique commonly used by scammers and fraudsters. With proper implementation, STIR/SHAKEN allows service providers to validate the caller's identity and verify that the caller ID information matches the originating phone number.

Restoring Trust and Confidence

By significantly reducing the number of fraudulent calls, STIR/SHAKEN helps restore trust and confidence in voice communications. Users can have more faith in the displayed caller ID, knowing that it is genuine and accurate. This enhanced trust fosters better customer experiences and strengthens relationships between businesses and their customers.

Improving Call Answer Rates

With STIR/SHAKEN, legitimate calls are more likely to be answered by recipients. As call recipients can identify verified calls from unauthenticated ones, they can make informed decisions about which calls to answer, resulting in improved call answer rates and higher engagement.

Enhancing Regulatory Compliance

STIR/SHAKEN has gained widespread recognition and support from regulatory bodies, including the Federal Communications Commission (FCC) in the United States. Implementing STIR/SHAKEN helps businesses demonstrate compliance with regulations aimed at reducing unwanted and fraudulent calls, avoiding potential penalties, and maintaining a positive reputation.

Future-Proofing Voice Communications

As the telecommunications industry evolves, STIR/SHAKEN provides a future-proof solution for securing voice communications. It sets the foundation for additional security features and protocols, ensuring that voice calls remain a trusted and reliable communication medium.

Rich Call Data Benefits

Within the STIR/SHAKEN framework, an invaluable feature called Rich Call Data holds immense potential for enterprises striving to enhance their outbound telephone communications. By leveraging this feature, businesses can reap a host of valuable benefits, contributing to improved communication strategies and outcomes.

What is STIR/SHAKEN

STIR/SHAKEN stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN). It is a framework developed to authenticate and verify the identity of callers in real-time. By implementing cryptographic signatures, STIR/SHAKEN ensures that the caller ID information is legitimate and has not been tampered with during transit.

STIR/SHAKEN is a game-changer in the realm of voice communication security. By authenticating caller ID information and combating caller ID spoofing, it restores trust and confidence in phone calls, benefiting businesses and individuals alike. Implementing STIR/SHAKEN not only enhances regulatory compliance but also improves call answer rates and customer experiences. Embrace the power of STIR/SHAKEN to safeguard your voice communications and ensure secure and trusted interactions in today's interconnected world.